The short version via pictures: http://picasaweb.google.com/mpquinn/Asia2010
The narrative version:
4/7 – 4/8 Dallas to Singapore
4/9 – 4/10 Singapore
4/10 From the Ritz Carlton to the Seabourn Pride
4/11 – 4/12 At Sea
4/13 – 4/14 Laem Chabang
4/15-4/16 Ko Kood and at sea
4/17 – 4/19 Ho Chi Minh City (Siagon)
4/20 Da Nang
4/21 – 4/23 Halong Bay
4/24 Hong Kong
4/25 Homebound
Service Specific Comments on the Asia trip
4/7 DFW-SFO-HKG-SIN Dallas to Singapore
I was really looking forward to the flights between Dallas and Singapore, but it turned out not to be all that much fun.
To get to Singapore, I booked 3 flights (Dallas -> San Francisco -> Hong Kong -> Singapore) using miles in international business/domestic first. The first and the last legs of the trip are typical of what you see in first class flying in the US. There is a larger seat with decent leg room, meal service and alcohol. The 2nd leg, from San Francisco to Hong Kong was a 13+ hour flight, but we had lie flat seats and Cathay is considered one of the best airlines in the world. Since we were flying international business and all the flights were on the same day, we also had lounge access: Admiral’s Club in Dallas, Terraces in San Francisco and The Wing/The Pier in Hong Kong. Lots of cool new things to look forward to.
Our first flight was at 7:55am. We got up at 4:15 and after eating breakfast, showering and packing a few remaining items, I spent the rest of the time prepping things for the house sitter. My mother in law took us to the airport and we arrived around 6:45. First class check in with American is better than coach only because the line is shorter. I was still “offered” self check in, which requires an agent to verify my passport anyway. Pretty painless, but disappointing for “first” class. No luggage to check, so we headed to security.
I think that we went through a first class security line, which I think only exists in terminal D at DFW right now, but Brook said it was the regular line. Very painless, took maybe 2 minutes. D was not busy at all yet.
Another “first class” failure on American’s part. No mention that we had lounge access, or where the lounge was. Obviously, depending on American for information would have been a failure on my part, so we headed to the Admiral’s Club about 3 gates away from where our plane would depart. The staff at the Admiral’s Club are the people you wish you usually got to deal with, nice, professional and competent.
The Admiral’s Club is just a nice place to wait for your flight. It was quiet, has plenty of space and free internet access. The food and beverages are not free unlike some lounges.
The weather report about a week out stated a chance for thunderstorms Wednesday. As luck would have it, the day was crystal clear. The flight left on time, arrived on time and my only complaint was that the food was worse than usual.
Leg one was completed without problem. I picked up some Singapore dollars in San Francisco, since we had about a 4 hour layover. Brook was already stressing about connecting in Hong Kong. Our connection was only an hour, but it was Hong Kong airport connecting between two Cathay flights on premium tickets. I wasn’t concerned, but having someone sit next to you and stress for a few hours can put a damper on your mood.
International security was pretty typical for security. It took about 10 minutes to clear and it wasn’t any different than any other security line other than requiring passports for id.
The Terraces lounge in San Francisco compared to the Admirals Club in DFW was small and pretty ugly (bad color choices). Free drinks and packaged snacks were provided and it was still nicer than waiting in the terminal, but it wasn’t really impressive. I was happy because getting out of DFW was my biggest concern with the trip and I was sitting in San Fran, so that worry was behind me. A Qantas 747 was sitting right in front of the Terraces window, which is a about nose level with a 747, and that and Milan cookies (maybe a little wine) kept me entertained for our time in the lounge.
Boarding for First and Business was directly from the lounge, so that was cool. You don’t want to mix with those unsavory coach passengers. All joking aside, the 747 holds just short of a million coach passengers, so having a separate line was really a benefit.
I picked seats upstairs because there was a rumor that the seats upstairs were longer. This isn’t true, and if we fly Cathay in business again, it will be on the main deck. The upper deck’s storage narrows at the front of the plane, which caused problems with bags fitting for about a third of the passengers, including us. Brook’s Zuca got stuck in some secret compartment and a couple passengers had to put their bags somewhere on the main deck. Other than that, the seats were exactly as I expected. I barely fit length wise, and had no problem with the width. People have complained that Cathay’s business seats are confining. This is not a problem for tall people. Anyone over 6 foot can look right over the wall, so they might be bad if you are short and claustrophobic. These seats would be horrible if overweight.
The service was great. I don’t know what else to say. The upper deck was full except for 2 seats but the flight attendants seemed to be on top of it. The American flight was full up front too, and the service crawled because of it.
The food sucked. I was pretty disappointed across the board. The cheese board was ok. Most frozen dinners would have beaten what was served. This flight was a lunch dinner flight. For lunch I had the beef tenderloin, which is easy to over cook and figured it was my mistake for ordering it. So for dinner I ordered the stir fried noodles which was the Chinese option. Cathay claims to serve the best Chinese food in the air, and if they are the only ones serving Chinese food in the air, they are right. Just to be clear, my experience with Chinese food is not limited to Panda Express. I have been known to eat duck feet, eat in restaurants where menu items that are only in Chinese cannot be ordered in English, or even frequent restaurants where the roasted duck in hanging in the front window with it’s head still on. The stir fried noodles sucked and the vegetables (mee choy?) were just ok. Very disappointed. Appetizers, including the salads, were edible but pretty poor and I passed on all the desserts.
The wine was fine
Something Landon.
My normal bed time was about 4 hours into the flight, so I expected to be able to fall asleep. Nope. I tossed and turned and finally gave up, watched 4 hours of movies and then was able to finally get a solid 45 minutes of sleep. The lay flats are definitely better than trying to sleep in a coach seat, but being able to fall asleep in the air without being exhausted seems to elude me.
Now things get exciting, in a very bad way. About 3 hours outside Hong Kong, Brook’s hand pops up over the side “I need you to call someone.” She used to seizure and faint when she was younger that has something to do with her brain not regulating sleep normally. That is my best guess as to what happened. The flight attendants took good care of her and tried to make her comfortable, but there was nothing anyone could really do.
Now I have something to be worried about. Is Brook going to be ok? Can she make it to Hong Kong? If we make it to Hong Kong, can she make the flight to Singapore, or do we need to stay in Hong Kong and get medical attention? Where are we going to stay? How are we going to get there? How am I going to pay for a cab since I don’t have any Hong Kong Dollars on me? Many people speak English in Hong Kong, but language could be an issue. I have travel insurance, but the long term issues never even crossed my mind, the only thing that matter was having a plan if Brook couldn’t make the Singapore flight.
At that point, there was no possibility of sleeping or even enjoying a movie.
When we got to Hong Kong, Brook felt like crap, but decided feeling like crap in Singapore was the way to go, so the plan was to get on the Singapore flight.
Remember Brook stressing about the tight connection in Hong Kong? We were the last people in business off the plane. A long stop at the restroom was needed, so that put us behind any coach passengers connecting, but we still had a good 10 minutes before we could board when we got to the gate. Promise, nothing resembling running to the gate, Hong Kong airport is just that efficient. Security was amazing. There were about 5 people in front of us, I was asked to take out my laptop and put it in a bin that the guy had waiting for me. A label was put on the first item and the last item on the belt, and I was handed the matching label. I walked through the metal detector with my shoes, watch and belt on, my liquids packed. I was baffled it went so fast. I love Hong Kong airport.
We get on the plane, and we assume that we are sitting next to each other. Well it turns out there was one seat between us. The owner of the seat shows up and I tell him “This is my wife, do you mind sitting in my seat” (both are aisle seats). What does he say, “Since I wasn’t given a choice in the matter, I guess I will.” Hmmm… I just gave you a choice dick head. A little bit later, he is asleep and the Purser comes by to introduce herself to me… so I stole some guy’s seat with status with Cathay. He woke up a little later, so I told him I was enjoying his status, he laughed and went back to sleep. He was probably as sleep deprived as I was.
We were pretty close to the first people on board (allowing me to unwittingly steal that guys seat), and they bring around drinks in these little tiny glasses, even the water. At this point, I have been flying for 24 hours, and need as much water as I can consume, and water is about the only thing Brook is interested in. So I keep snagging waters, but it comes to take off, and they want to take Brook’s little glass of water. Like an intelligent person, she asks for a bottle of water that she can keep during take off. “OK” and the flight attendant goes and gets her one. That was the only personal size bottle of water I saw on the entire flight. Why do I think that would have played out differently on American? Cathay’s food might have sucked, but I can’t complain about the service.
The flight was uneventful. It was full up front, and the flight attendants seemed rushed. Went with the beef again because nothing looked good and it would at least go with red wine. Only had 1 glass (about a 1 oz pour, no joke) of a pretty cheap Shiraz. The steak was over cooked and it was served with French fried potato wedges. Nothing good comes from reheating French fries in a steam oven. After picking my way through the appetizer and the main, I decided to try the chocolate cream cake dessert. It was the highlight of the meal, and that only means it was edible enough that I finished it.
On the plus, Cathay’s coffee is MUCH better than American’s. The coffee is so poor on American, I have started choosing the caffeine headache over drinking their coffee. I would even go out on a limb and say Cathay’s coffee is actually good.
We made it to Singapore on time. Brook needed to use the restroom before we cleared immigration, which meant we were behind the entire plane. Singapore’s immigration still only took about 10 minutes. There were more than 10 lines for immigration and we landed at midnight. Singapore must want people to come into their country.
I, or my travel agent actually, had arranged for a driver to take us from the airport to the hotel. Before we had time to worry about where we were supposed to meet the driver, Brook spotted a sign with my name on it. He walked us to a spot on the curb where we waited for a few minutes while he ran to get the car, and then we rocketed to the hotel. His first pickup was 7am and it was now just after midnight, so we were all ready for the day to be over.
Once we got to the hotel we were quizzed about our Zuca’s. Now I have had flight attendants and security ask about the carry ons before, but that is always when you are in the process of going somewhere. Now that we were at the hotel, we could actually be quizzed. Moral of the story, if you don’t like to talk about luggage, don’t buy a Zuca.
We are staying at the Ritz Carlton Millenia Singapore. Nice hotel, but it was picked because of the views. I hope some of the pictures turn out well, because the views are great.
The cheapest room with a view was booked, but we were upgraded to a corner suite. If you don’t have status, get a travel agent that does. Neither I nor my wife has ever stayed in a Ritz and we were upgraded to a corner suite, were offered a butler drawn bubble bath, $50 room credit, and daily breakfast ($50/person/day). Thanks Linda.
Check in was in room, so we were shown to our room and completed the check in paperwork there.
That covers the trip to Singapore, and hopefully the rest of the trip will be less exciting and more enjoyable.
May 2nd, 2010 | Category: Travel | Leave a comment